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JPK Launched Renovated Customer Service Section
The Acting Director of JPK, Awang Haji Kamarul Azam bin Haji Mohamad, officiates the launching of the event. | PHOTO: COURTESY OF PELITA BRUNEI (Haji Ariffin Mohd. Noor)
April 27th, 2016 | 05:45 AM | 2945 views
JALAN LANDASAN LAMA, BERAKAS
In line with its JPK Customer Day, the Government Printing Department (JPK) launched its newly-renovated customer service section yesterday.
The customer service section is located at the department's headquarters, where its JPK Customer Day was also held.
On hand to launch the refurbished Customer Service Section was the Acting Director of JPK, Awang Haji Kamarul Azam bin Haji Mohamad.
The section is equipped with a number of new facilities, all of which are intended to help enhance customer experience.
These new facilities include service counters, a queue numbering system, a display area exhibiting the various products of JPK as well as consultation rooms that can be used for discussing, revising and editing products through a computer system.
As the acting director explained in a speech, the Customer Service Section has been equipped with these new facilities "for the comfort and ease of customers".
It is also notable that the renovation works were actually carried out by the department's own officers and staff, led by its Maintenance Section.
"I wish to express the deepest appreciation and thanks to all officers and staff involved in the renovation works, where all the interior design, breaking of walls, moving of equipment and connecting of electrical wiring and lighting was carried out by the department's officers and staff."
"This not only lessened the cost of expenses but also showed creativity, a desire for change and high team spirit among the staff as well as desire to provide a friendly service to customers," he said.
"Team, we appreciate and are very grateful for all your effort and contribution during the renovations," he added, before applauding all those involved, "led by the Maintenance Section for the job well done."
The JPK's customer service section is open on working days from 8am-11.45am and 2pm-4pm.
Source:
@BRUDIRECT.COM
by BruDirect.com
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