• Today: October 2, 2026

Agility, resilience key to navigating business disruption

Businesses must be able to recognise change and respond before disruption forces them to act, while building strong foundations that allow them to withstand uncertainty, said Baiduri Bank Chairman Yang Amat Mulia Pengiran Muda Dr Abdul Fattaah.

Speaking at the Asia Inc Forum Town Hall Forum at Radisson Hotel on Wednesday, he said agility was not simply about changing direction whenever something new emerged, but about recognising when circumstances had changed and responding appropriately.

“Sometimes that means moving quickly. Sometimes it means changing course and to pivot. Sometimes it means experimenting. And sometimes it means having the confidence to do what we are already doing well,” he said.

He said businesses were operating in an environment of constant disruption, citing the COVID-19 pandemic, changes in tariffs and trade policies, shipping and energy disruptions arising from conflicts in the Middle East, technological advances and the growing impact of artificial intelligence (AI).

Baiduri Bank Chairman Yang Amat Mulia Pengiran Muda Dr Abdul Fattaah speaks at the Asia Inc Forum Town Hall Forum at Radisson Hotel. PHOTOS: SIM Y.H

“Events taking place thousands of kilometres away may seem distant, but their consequences are not,” he said.

At the same time, businesses, particularly small and medium-sized enterprises (SMEs), face immediate pressures including rising costs, stronger competition, talent shortages and limited growth opportunities in a relatively small market.

While businesses understandably focus on maintaining operations, profitability and employees’ livelihoods, he said they must not lose sight of the future.

“While we may not be able to predict the next disruption, we can certainly prepare ourselves to respond to it,” he said.

The COVID-19 pandemic had shown that changes once expected to take years could happen within weeks, he said, adding that businesses that adapted discovered they were capable of changing faster than they had expected.

On AI and automation, Yang Amat Mulia Pengiran Muda Dr Abdul Fattaah acknowledged concerns over their impact on jobs, noting that technology was changing the nature of work.

Rather than focusing only on which jobs AI might replace, he said businesses should consider what people could achieve with AI.

The panelists at the forum.

“Tasks would change, roles would evolve, and some skills would become less relevant while others became more valuable,” he said.

He stressed that organisations that successfully adapted to technological change were generally those that prepared their people alongside their technology.

The chairman also distinguished between agility and resilience, describing resilience as the ability to withstand difficulty and agility as the ability to respond to it.

A business could have strong finances but struggle to adapt when its market changed, while another could adapt rapidly but lack the fundamentals needed to survive, he said.

“The strongest businesses combine both qualities – protecting their foundations while remaining ready to evolve,” he said.

This included maintaining financial discipline, understanding customers, investing in people, building strong relationships, challenging assumptions, experimenting, learning and adjusting.

He said resilience was not something to be discovered during a crisis but built beforehand through decisions and preparations that might appear small at the time.

Businesses also needed support from the wider ecosystem, he said, with government, industry, educational institutions, financial institutions and businesses each having a role.

As a financial institution, Baiduri recognised the importance of strong relationships and supporting businesses beyond access to capital, including through knowledge, technology, networks and opportunities.

He said Baiduri’s partnerships, engagement with businesses and initiatives such as the Baiduri Enterprise Hub were intended to contribute to the wider business ecosystem.

“When businesses become more capable, the entire economy becomes more resilient,” he said.

Themed “Agility: Navigating a World of Disruption”, the forum brought together business leaders, entrepreneurs, technologists and policymakers to discuss how organisations in Brunei can adapt, compete and grow amid changing technology and markets.

 

SOURCE/AUTHOR : BORNEO BULLETIN/Lyna Mohammad

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