Bank confirms systems remain secure
Bank Islam Brunei Darussalam (BIBD) confirmed on Monday that an attempted ATM skimming incident involving one of its automated teller machines (ATMs) was unsuccessful and did not result in any breach of the bank’s systems or compromise of customers’ accounts, funds, or personal data.
According to a statement by BIBD, the bank was alerted to the attempted skimming incident after members of the public promptly reported suspicious activity at the affected ATM, enabling BIBD to immediately implement precautionary measures and lodge a police report with the Royal Brunei Police Force (RBPF).
“We would like to reassure our customers and the public that our banking systems remain secure and unaffected. The security of our customers and the integrity of our banking services remain our highest priorities,” BIBD said in a statement.
As a further precaution, the affected ATM was taken out of service while investigations continue. BIBD also conducted a comprehensive inspection of its ATM network and confirmed that all other ATMs are operating normally and securely.
“We sincerely thank everyone who promptly reported the suspicious activity. Your vigilance plays a vital role in helping us maintain a safe and secure banking environment,” BIBD stated.
BIBD is working closely with the RBPF and relevant authorities to investigate the incident and will continue to monitor the situation closely.
The bank also encourages customers and members of the public to remain vigilant when using the ATMs by checking for any unusual attachments, loose components, or signs of tampering before inserting their cards.
Should any suspicious activity be observed, members of the public are urged to refrain from using the ATM and to report the matter immediately to BIBD or RBPF.
“Together, we can help prevent fraud and safeguard our community. Thank you for your continued vigilance, trust, and cooperation,” BIBD said.
SOURCE/AUTHOR : BORNEO BULLETIN/JAMES KON
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