Following recent ATM card-skimming incidents, the Brunei Darussalam Central Bank, BDCB, informed and assured the public that the BDCB is working closely with the Brunei Association of Banks to strengthen precautionary measures and security controls to mitigate systemic risks to the financial sector and prevent future unauthorised cash withdrawals.
In line with its mandate to maintain financial stability and safeguard public interest, BDCB requires banks and financial institutions to implement robust controls to prevent, detect, and respond to fraud and unauthorised transactions. This includes regular ATM inspections and enhanced monitoring to promptly detect any suspicious or unusual activities. To date, banks and financial institutions have taken swift preventive and corrective measures to address public concerns and affected customers.
At the same time, BDCB advises the public to remain alert, continue to adhere to the bank's advisories, and take steps such as checking before using an ATM, inspect the card reader and keypad for signs of tampering, like fake keypads or hidden cameras. If anything looks suspicious, do not use the ATM and report it to the bank. Cover the keypad when entering the PIN. Never share your card or PIN details with anyone and stay aware of your surroundings. Regularly check your account statements and enable transaction alerts via SMS or banking apps. Immediately report any unauthorised or unusual transactions to the bank's call centre. Victims of fraudulent activities are also advised to immediately lodge a report with the Royal Brunei Police Force at the nearest police station or by calling 993.
For any enquiries, contact BDCB at 838 0007 during office hours or email 'fci@bdcb.gov.bn'.
SOURCE/AUTHOR : RTB NEWS
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