• Today: October 29, 2026

Focus on ‘Innovation for Better Service Delivery’

The Brunei Darussalam delegation participated in the 23rd ASEAN Cooperation on Civil Service Matters (23rd ACCSM), the 8th ASEAN Plus Three Cooperation on Civil Service Matters (8th ACCSM+3) Meetings, and the Forum on Good Governance, held from August 3 to 5, 2026 in Siem Reap, Cambodia.

Held under the theme ‘Innovation for Better Service Delivery’, the meetings brought together Heads of Civil Service, Senior Officials, representatives from ASEAN Member States, the Plus Three countries, and the ASEAN Secretariat, to discuss efforts to strengthen regional cooperation in developing a resilient, innovative, and forward-looking public service.

The meetings commenced with the Senior Officials’ Meetings (SOM) for the 23rd ACCSM and the 8th ACCSM+3. Key agenda items included the implementation of the ACCSM and ACCSM+3 Work Plans for 2021–2025, the formulation of the new ACCSM and ACCSM+3 Work Plans for 2026–2030, updates on the ASEAN Network of Public Service Training Institutes (PSTIs), and preparations for the Heads of Civil Service Meetings.

On the second day, the forum on Good Governance, themed ‘Innovation for Better Public Service Delivery’, was officiated by Cambodia’s Deputy Prime Minister and Minister of Civil Service Hun Many. The forum served as a platform for knowledge sharing and the exchange of best practices in innovation in public service delivery, public sector digital transformation, capacity development, and innovative approaches to addressing current and future challenges. Representing Brunei Darussalam, System Analyst, Ministry of Health Mohammad Eswady bin Brahim/Ibrahim presented Brunei Darussalam’s country paper ‘BruHealth: Transforming Public Healthcare Through Digital Innovation’, highlighting the challenges encountered, lessons learned, key success factors, and future directions for the continued development of BruHealth as Brunei Darussalam’s national digital health platform, which provides a range of integrated, accessible, and citizen-centred healthcare services.

Prior to the opening ceremony of the Heads of Civil Service Meetings, the Heads of Delegation paid a courtesy call on Prime Minister of Cambodia Samdech Moha Borvor Thipadei Hun Manet, who welcomed the delegates to the series of meetings.

Delegation Heads of Civil Service, HCS from ACCSM and ACCSM+3 in a group photo. PHOTO: PMO

The Heads of Civil Service Meetings for the 23rd ACCSM and the 8th ACCSM+3, chaired by Deputy Prime Minister and Minister of Civil Service Hun Many and also attended by Secretary-General of ASEANDr Kao Kim Hourn, endorsed the ACCSM and ACCSM+3 Work Plans for 2026–2030, which will guide the implementation of regional initiatives to strengthen governance, human capital development, digital transformation, innovation, and the delivery of efficient, inclusive, and responsive public services.

The meetings also endorsed the ACCSM outcome documents, including the ASEAN Statement on Promoting Innovation for Better Public Service Delivery, spearheaded by Cambodia.

The meetings also witnessed the handover of the ACCSM Chairship from Cambodia to Indonesia as Chair of the 24th ACCSM for the 2026–2028 term, and noted the handover of the Convenorship of the ASEAN Network of Public Service Training Institutes from Brunei Darussalam to Cambodia for the 2027–2028 term.

Throughout the meetings, Brunei Darussalam also presented updates on the implementation of programmes and initiatives led by the country under the ACCSM and ACCSM+3 Work Plans, including the Workshop on Developing Framework for Measuring Productivity in Public Sector, held from April 27 to 29, 2026 in Bandar Seri Begawan.

Brunei Darussalam also reaffirmed its continued commitment to driving innovation, strengthening capacity development, and promoting the sharing of knowledge and best practices to strengthen regional cooperation towards a more progressive, resilient, and citizen-centred ASEAN public service.

The meetings concluded with a gala dinner hosted by the government of Cambodia.

The Brunei Darussalam delegation was led by Acting Director of Management Services, Management Services Department, Prime Minister’s Office (PMO) Pengiran Mohd Fadly Harfinie bin Pengiran Haji Mohd Kassim, accompanied by officers from the Management Services Department and the PMO.

The ACCSM is a sectoral body under the ASEAN Socio-Cultural Community which serves as a platform to strengthen cooperation in public service development through knowledge sharing, the exchange of best practices, capacity development, and the implementation of initiatives to enhance public service delivery among ASEAN Member States.

Brunei Darussalam has been a member of ACCSM since 1984 and continues to actively participate in initiatives under the ACCSM Work Plan as part of its commitment to strengthening public service development at the regional level.

 

SOURCE/AUTHOR : BORNEO BULLETIN

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